Get the technical assistance to deal Brother printer offline challenge | Forum

If your Brother printer is showing an "Offline" status, it can be frustrating, but there are several steps you can take to troubleshoot and resolve the issue. Here's a step-by-step guide to help you address the "Brother Printer Offline" challenge:

Step 1: Check Printer Connection:

Ensure that your Brother printer is turned on and connected to the same network as your computer (if it is a network printer).

If using a USB connection, check that the USB cable is securely connected to both the printer and your computer.

Step 2: Set the Printer Online:

On your computer, go to "Control Panel" > "Devices and Printers."

Locate your Brother printer in the list of installed printers.

Right-click on the printer and select "See what's printing."

In the new window that opens, click on "Printer" in the top menu.

If "Use Printer Offline" is checked, click on it to uncheck the option and set the printer back online.

Step 3: Restart Printer and Computer:

Turn off your Brother printer and unplug it from the power source.

Restart your computer.

Plug the printer back into the power source and turn it on.

Wait for the printer to complete its startup process.

Step 4: Update or Reinstall Printer Drivers:

Go to the official Brother website and download the latest printer drivers for your specific printer model and operating system.

Uninstall the existing printer drivers from your computer.

Install the newly downloaded drivers by following the installation instructions provided by Brother.

Regards,

Peter