ISO 20000 Certification
What is ISO 20000?
ISO
20000 is an international standard for information technology service
management. It specifies the requirements for an organization to plan,
establish, implement, operate, monitor, and improve IT service management
processes. ISO 20000 certification verifies that your organization meets these
requirements. Obtaining this certification can help your organization improve
its IT service management processes and achieve better results.
Importance
ISO
20000 certification is important because it provides a framework for improving
your organization's IT service management processes. This certification can
help you achieve better results, improve customer satisfaction, and increase
efficiency. Additionally, obtaining ISO 20000 certification can help you
attract new customers and differentiate your organization from competitors.
Benefits
Which Organizations Can Apply?
Any
organization that provides or intends to provide information technology (IT)
services can apply for an ISO 20000 certificate. This includes but is not
limited to:
·
Service providers
·
System integrators
·
Hardware and software vendors
How to Get ISO 20000 Certified?
The
first step in getting ISO 20000 certified is to implement an IT service
management system that meets the requirements of the standard. Once your system
is in place, you can apply for certification by a third-party certifying body.
The certifying body will assess your organization's compliance with ISO 20000
and award certification if you meet all requirements.
Conclusion
ISO
20000 certification is an important achievement for any organization that
provides or intends to provide information technology services. This
certification verifies that your organization meets the requirements of the ISO
20000 standard and can help you improve your IT service management processes.
Getting certified to ISO 20000 can provide many benefits, including improved
credibility and trust with customers and partners, higher customer
satisfaction, more efficient service delivery, and reduced costs.
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20000 certification
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